Most Companies Are Pouring Millions Into AI and Getting Nothing Back
Here’s a statistic that keeps coming up: Over 90% of enterprise leaders say AI adoption is a strategic priority. Yet less than 10% have s...
Read MoreTrusted by teams at
I help SaaS teams design, train, and optimize AI support agents that don't just answer questions—they solve problems.
Trusted by teams at
From strategy to implementation, I provide end-to-end AI consulting services tailored to your support operations.
Audit your current support operations and develop a roadmap for AI integration that aligns with your business goals.
Design conversational flows and train AI agents on your knowledge base to handle real customer issues.
Monitor, analyze, and continuously improve your AI agent's performance to maximize resolution rates.
Real results from the RB2B AI agent
I've spent over 20 years at the intersection of customer support and technology, working with some of the world's most demanding brands. I understand both the human and technical sides of support operations.
My approach is different: I don't just implement AI—I design systems that actually work for your team and your customers.
Practical, experience-driven insights on using AI in real businesses.
Here’s a statistic that keeps coming up: Over 90% of enterprise leaders say AI adoption is a strategic priority. Yet less than 10% have s...
Read More
The part of AI support nobody wants to do, and why it’s the only part that matters.
Read More
Why our AI handles 74.8% of support tickets while yours hallucinates constantly.
Read More
The difference between 800 visitors and 45 real humans. Why GA traffic numbers lie and engagement tells the real story.
Read MoreLet's discuss how AI can help your team resolve more tickets, faster—without sacrificing quality.
Start a Conversation